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Documentation
iOS – user’s manual

TABLE OF CONTENT



Legal information

Proprietary copyrights to this documentation and the software described hereto are vested in Asseco Data Systems S.A. with its seat in Gdynia, ul. Podolska 21. The above rights are protected by the Act on Copyrights and Related Rights (Journal of Laws No. 24, item 83 dated February 4, 1994, as amended).

The below documentation is distributed based on the granted license.


Introduction

SimplySign application for iOS system allows the users to sign PDF documents based on the virtual card with qualified certificate or common certificate. The application supports electronic signature in PAdES format (PDF Advanced Electronic Signature ETSI TS 102 778) and uses CAdES or PKCS#7 standards to describe data structures containing a signature.


Requirements

SimplySign application requires iOS system in at least version 9, active account in SimplySign service, at least one registered and initialized virtual card, and qualified/common certificate(s).

Installation

In order to install the application on devices with iOS system, you have to open App Store, find Certum SimplySign application and then install it.




Once you have found the application, you should display the information about it.



The installation process begins by pressing the symbol of cloud with down-pointing arrow. This symbol appears in the upper right corner of the window with information about the application. The state of the installation is represented in a form of a growing circle.




After installing the application, the Open button will appear, which can be used to launch the application.



After correct installation, an icon of SimplySign application will appear on the device Desktop.





Launching, activation of the application or resetting the access to the service

Launching the application

SimplySign application is launched using a button located on the Desktop.

After launching the application a start screen appears.



Service activation

In order to activate the service an activating code which is received by e-mail during the purchase of SimplySign - mobile electronic signature in Certum Store is needed.

The activation is started by pressing the Activate Application button. After pressing this button, a screen allowing for activation of application or reset of the access to the already activated service appears.





In order to activate the service, press the Activate Application button. After pressing this button, a screen allowing for entering the e-mail address and activation code appears.

NOTE!!!

The e-mail address entered will be used also as the User’s ID. It is recommended to use a real e-mail address to which the user has an access - it is related to the fact, that the e-mail messages (e.g. resetting a PIN code for a virtual card) sent from the SimplySign System to the User will be sent to that address.





Firstly, fill in the Enter e-mail and Enter activation code fields.




After entering correct values in the required fields and pressing Activate button, the service will be activated. A screen on which you have to choose the device operating mode (device function) appears.

The following operating modes of the device are available:


    • Document signing - the application will be used only for signing documents (to log in you will be asked to enter Token OTP generated on a different device);
    • Token code generating - the application will only generate OTP Tokens used for logging in to the service on a different device;
    • All in one - the application will be used for generating OTP Tokens and signing documents at the same time (logging to the service will automatically take place after pressing Log in button - see the section of logging into the service);







After choosing the operating mode of the device and pressing Save button, the application will display a screen allowing for logging into the service (Sign document button) or going to the mode of generation of OTP Tokens (Generate Token button).




Moreover, a welcome message from Certum will be sent to the e-mail address entered during activation.




In the message details you can also find contact details of Certum.




Resetting the access to the service

Reset of the access to the service consists in contacting the Certum Help line in order to submit a request for service access reset.

The employee of the Certum Help line performs the access resetting process by verification of personal details of the User requesting the reset of the access to the service.

The User’s data contained in their Application for qualified certificate submitted in the Certum system are verified.

 

After correct verification, the User receives a 6-digit code, the so-called secret, from the Certum Operator.

To the e-mail address, which is the User’s ID in SimplySign System, Certum sends a one-time link for reset of the service access - a link is valid for 24 hours from the moment of its generation in SimplySign system.

 

The User receives the e-mail message, clicks on the activation link and is directed to Certum website, where they are asked to enter 6-digit secret.

After entering the secret and pressing Send button, the User obtains the so-called QR Code called photocode. After receiving the photocode do not close the browser but proceed to the next step of resetting the access to the service.




After receiving the photocode, the User has two options of resetting the access to SimplySign service.

  • Automatic reset with the use of QR Code - the process consists in scanning the photocode using phone.
  • Manual reset based on decoded QR Code - a process applied in cases when the automatic reset cannot be implemented (e.g. a problem with reading the code by the device occurs) - this problem consists in decoding the photocode and manual entering of the parameters concerning the generation of OTP Tokens;

Both methods are described in next sections.


Automatic resetting with the use of QR Code

In order to reset the access to the service by automatic reset, one has to switch on the SimplySign application,


Then, press the Activate Application button.


Then, press the Reset button.



Then, press the Scan button located in the upper right corner of the screen. You will be prompted to allow SimplySign application to access the camera.



After allowing SimplySign application to access the camera, scan the photocode. The application will complete the fields automatically.



After pressing the Finish button, the application will be ready for operation.


Manual resetting based on the decoded QR Code


Before starting the process of manual resetting, decode photocode.

The result of decoding the photocode is achievement of the so-called secret.

A character string being the result of decoding a photocode is presented below:



otpauth://totp/Certum%3Atest.assecods%40gmail.com?secret=RUSO23GYQV3PQV6NCDIK3AHREFOUBDDP&issuer=Certum&algorithm=SHA1&digits=6&period=30


This string contains a secret needed for resetting the access.

In this case this is:



RUSO23GYQV3PQV6NCDIK3AHREFOUBDDP


In order to reset the access to the service by manual reset, activate the SimplySign application.


Then, press the Activate Application button.



Then, press the Reset button.



A screen allowing for entering the e-mail address/User’s ID and a secret from the decoded photocode appear.



You have to enter the correct e-mail address/User’s ID and a secret and then press the Finish button.

The application is now ready for use.



Application operating modes

Operation in “Document signing” mode

If during activation of the application it is set that the application should work in the “Document signing” mode, this will cause that the application will not generate OTP Tokens and only signing of documents will be possible. In such a case, after launching the application, a screen of logging into the service will be immediately displayed.


Operation in “Token code generating” mode

If during activation of the application it is set that the application should work in the “Token code generating” mode, this will cause that the application will only generate OTP Tokens and signing of documents will not be possible. In such a case, after launching the application, a screen displaying the currently generated OTP Token will be activated immediately.


Force time synchronization

In the "Generate Token code" mode, it is possible to manually force time synchronization, which will cause the OTP Tokens to be recalculated based on the synchronized time.

This is used in case of login problems when there is a suspicion that the OTP Token is generated incorrectly.

Such synchronization changes time only within the SimplySign application and does not affect the time settings on the device.



In order to force time synchronization manually, go to Settings.



next, in Settings, press the Time synchronization button. Time will be synchronized and shown the difference between the SimplySign application and time on the device.



Operation in “All in one” mode

If during activation of the application it is set that the application should work in the “All in one” mode, this will cause that the application will generate OTP Tokens and signing of documents will be also possible. In such a case, after launching of the application, a screen allowing you to start generating OTP Tokens (Generate Token button) or signing of documents (Sign document button) will be activated.


Changing the application operating mode

It is possible to change the application operating mode.

Change of the operating mode is made in the settings.

Only the following changes of the application operating mode are possible:

  • from “All in one” mode to “Token code generating” mode
  • from “All in one” mode to “Document signing” mode
  • from “Token code generating” mode to “All in one” mode
  • from “Token code generating” mode to “Document signing” mode


Logging into the application

“Document signing” operating mode

If the application is set to “Document signing” operating mode, after activating the application, a log-in screen, where you have to enter OTP Token to the account to which you want to log in, will appear.



After entering a correct OTP token and pressing Log in button you will be logged into the service. A screen allowing for adding files to be signed or moving to application settings will appear.



If the OTP token entered is incorrect or some other error preventing from logging in occurs, Cannot retrieve an access token message will appear.



“All in one” operating mode

If the application was set to “All in one” operating mode, then after activating the application, a start screen of the application will appear.



Later, in order to log in to the service, press the Sign document button. The login screen will appear.



Press the Log in button. Application will automatically generate an OTP Token and try to log user to the service. If during login you encounter problems resulting from incorrect OTP Tokens, there will be automatic time synchronization in the SimplySign application and an additional message will be displayed.



After pressing the OK button, you will be logged into the SimplySign service. Next screen will allow you to add new files to sign or go to the application settings.



If the OTP token entered is incorrect or some other error preventing from logging in occurs, an Cannot retrieve an access token message will appear.



Application settings

After logging in to the service, the user gets the access to the application settings. In order to access the application settings, press the gear symbol marked as Settings, located in the right bottom corner of the screen.





The following options are available:

  • Device function - this option allows you to change the application operating mode;
  • Cards and certificates - this option allows you to set a default certificate and change the PIN code for the virtual card;
  • Signature parameters
    • Trusted time stamp - this option allows for enabling/disabling the attachment of a trusted time stamp;
    • Sign reason - this option allows you to enable/disable the attachment of the reason to a signature and management of the list of default reasons;
    • Localization - this option allows you to enable/disable the attachment of localization to a signature and management of the list of default reasons;
  • Signature visualization
    • Visualize sign with date - this option allows you to enable/disable the attachment of the current date to the sign visualization;
    • Visualize sign with localization - this option allows you to enable/disable the attachment of the current date to the sign visualization;
    • Signature pattern - this option allows you to select the signature which is to be used in the signature;
  • Remaining
    • Language - this option allows you to display the currently set language in which the application operates;
    • About application - this option displays the current number of the application version;
    • Log out - this option allows you to log out of the service

Device function

After going to the Device function option you can change the application operating mode.


In order to change the application operating mode, expand the list.


Select a target application operating mode from the drop-down list.



To confirm the change of the application operating mode press the Save button. After confirmation of the change of the mode, the application will return to the start screen (in this case to OTP Token Generating).



Cards and certificates

After entering the My cards and certificates option you can set a default certificate and change PIN code for a virtual card.




Change of a default certificate

To change a default certificate, select the My cards and certificates option from the main screen of options. A screen containing all cards and certificates of the logged in user will be displayed.



Choose the Default certificate option. A screen containing all cards and certificates of the logged in user will be displayed again with the possibility to choose a certificate.



Choose a certificate which is to be a default certificate from the list of certificates.



After selecting a certificate, return to the list of certificates. The selected certificate will be visible on the list of certificates as a default certificate.



Changing PIN code to a virtual card

To change a PIN code to a virtual card, select the My cards and certificates option from the main screen of options. A screen containing all cards and certificates of the logged in user will be displayed.



Then, for the selected card, press Change PIN for card - a screen will be displayed where you need to enter the previous PIN code for the selected card.



Enter the correct previous PIN code for the selected card.



After entering the previous PIN code, press the Continue button. A screen where you have to enter and repeat the new PIN code for the selected virtual card will be shown.




After entering and confirming the new PIN code for the selected virtual card, press the Change PIN button. If all data are correct, the PIN code will be changed and a relevant screen informing about it will be displayed.



Handling errors during the change PIN code to a virtual card operation

In case when an incorrect previous PIN code and a new correct pair of PIN codes are specified, the following error will be displayed.



In case when a correct previous PIN code and a new incorrect pair of PIN codes are specified, the following error will be displayed.



Signature parameters

Trusted time stamp

Enabling this option will result in adding a trusted time stamp to the signature structure.


Below you can see a setting where this option is disabled:



Enabling or disabling this option consists in tapping your finger in its area.

Each finger tap within its area changes its state to the opposite one.

 

Below you can see a setting where this option is enabled:




Sign reason

Choosing this option allows for specification whether the so-called Sign reason will be added to the signature structure.

By default there are two options:

  • Do not save sign reason - if you choose this option, a sign reason will not be added to the signature structure.
  • Always ask for sign reason - if you choose this option the application, every time before signing, will ask for a sign reason which will be added to the signature structure.



The application allows you to add your own signature to the list. This reason will be selectable in the future while signing a document if the option of adding a sign reason is enabled.

To add your own sign reason to the list, press the “+” button located in the upper right corner of the screen. A screen where you can enter your own sign reason will be displayed.




Enter your own sign reason.



After entering your own sign reason, press the Add button. The entered sign reason will be added to the list of reasons.



A situation when the option “Always ask for sign reason” is enabled is presented below. As a result, the application, every time before signing, will ask for a sign reason which will be added to the signature structure.



If you choose the added sign reason this reason will be always, without asking, added to the signature structure.

In such a case, the selected sign reason is visible also in the settings in the Sign reason field. 

Two following images present such situation.





The sign reasons entered by the User can be deleted.

Then press and hold the name of the sign reason you want to delete. The minus symbol will appear. After pressing this symbol, the Delete button will be displayed, allowing to confirm deletion of the selected sign reason. By pressing this button, the selected sign reason will be deleted from the list.

The following two images show a situation where the sign reason was selected and later it has been deleted.

The selected sign reason is removed from the list of sign reasons.







Below, you can see a view of signature properties in PDF file in Desktop application. While signing, a Sign reason with a content “I accept content” was set.




Localization

Choosing this option allows for specification whether the so-called Localization will be added to the signature structure.

By default there are two options:

  • Do not save localization - if you choose this option, a localization will not be added to the signature structure.
  • Always ask for localization - if you choose this option, the application will ask, every time before signing, for localization which will be added to the signature structure.



The application allows you to add your own localization to the list. This localization will be selectable in future while signing a document if the option of adding a localization is enabled.

To add your own localization to the list, press the “+” button located in the upper right corner of the screen. A screen where you can enter your own localization will be displayed.


You have to enter your own localization.



After entering your own localization, press the Add button. The entered localization will be added to the list of reasons.



A situation when the option Always ask for localization is enabled is presented below. As a result, the application will ask, every time before signing, for a localization which will be added to the signature structure.



If you choose an added localization this localization will be always, without asking, added to the signature structure.

In such a case, the selected localization is visible also in the settings in the Localization field. 

Two following images present such situation.





Localizations entered by the User can be deleted.

Then press and hold the name of the localization you want to delete. The minus symbol will appear. After pressing this symbol, the Delete button will be displayed, allowing to confirm deletion of the selected localization. By pressing this button, the selected localization is removed from the list.

The following two images show a situation where the localization was selected and later it has been deleted.

The selected localization is removed from the list of localizations.







Below, you can see a view of signature properties in PDF file in Desktop application. While signing, a Localization “Szczecin” was set.



Signature visualization

In this section, the following options are available:

  • Visualize sign with date - this option allows for placing a current date on the sign visualization;
  • Visualize sign with localization - this option allows for placing a default localization on the sign visualization;
  • Signature pattern - this option allows for selection of signature pattern according to which a visualization will be performed;

Visualize signature with date


If you enable this option, a current date will be added to the signature visualization.

Below you can see a setting where this option is disabled:






Enabling or disabling this option consists in tapping your finger in its area.
Each finger tap within its area changes its state to the opposite one.

Below you can see a setting where this option is enabled:






Visualize signature with localization

If you enable this option, a localization indicated in Settings will be added to the signature.

Below you can see a setting where this option is disabled:




Enabling or disabling this option consists in tapping your finger in its area.
Each finger tap within its area changes its state to the opposite one.

 

Below you can see a setting where this option is enabled:




Signature pattern

This option enables to choose a signature pattern which will be visible in the signature visualization.



Below you can see a situation where the “Black” signature pattern is selected.



After choosing a signature pattern and return to the main screen of the Settings you can see a signature pattern.


Other functions

    • Language
    • About application
    • Log out

Language

This option displays information about the language in which the application is running. The application runs in a language compatible with the set system language.



About application

This option shows information about the current version of the application.


Log out

This option allows you to log out of the service. After it is switched off, logging out of the user and return to the login screen take place.




Signing files

Adding a file to the list of files to be signed

In order to add a file to the list of files to be signed, log into the service.

After logging in, the application goes to the To sign tab.




Then, press the Plus button located in the middle of the screen. A browser of files will be shown.



Using the file browser, find and select a file, which should be included on the list of files to be signed.



After choosing a file it is placed on the list of files in the To sign tab.



Starting the process of file signing

In order to start the process of signing files, choose this file on the list and press the pen button located in the top right corner of the screen.

The process of downloading the User cards and certificates will begin.




Selection of the signing certificate

After reading the cards and certificates of the User, choose a certificate from the list with which a signature will be performed.



The below picture presents a situation in which a certificate issued by Asseco Data Systems S.A. was selected on a card with the name ElectronicStamp.


Entering a PIN code to the selected signing certificate

After choosing a certificate, start the process of entering PIN code to the selected certificate.

To do this, press the Continue button located in the upper right corner of the screen.

A screen where you have to enter the PIN code will appear.




After clicking the edit box located under the inscription PIN for card... a virtual keyboard will be displayed with the use of which PIN code should be entered.



Signing a file

After entering PIN code, press Return button located on the virtual keyboard.

A screen allowing for confirmation of the signing process will be displayed.


Press the Sign button. An action of signing will be started.

An animation symbolizing the signing process will be visible on the screen.




After finishing the signing process a summary will be displayed.



After closure of the summary, the application will automatically access the tab Signed. The signed files will be automatically marked.


Signing multiple files at a time

SimplySign application allows for signing few files at a time, with a single PIN code entered to the certificate with which the signature is made.

To sign few files at a time, enter these files to the list of files to be signed.







After entering files to the list and selecting them, start a signing process, as described in the previous section.

As a result, all selected files will be signed. After correct signing of files a relevant report will be displayed.




After closure of the report, the application will automatically enter the tab Signed. On the list of signed files, the recently signed files will be marked.



Making a signature with visualization

SimplySign application allows you to create a signature from the so-called visualisation.

The visualization contains a graphic sign and may contain information on the location and date of signature.

 

In order to be able to make a signature with a visualization, set the default certificate for signing documents.

Signature pattern must be set in the application settings.




To create a signature with a visualization, open this document to be signed with the visualization. To do this, you have to click on the selected file in the list of files to be signed. The file will be opened in edit mode.




Next, in the upper right corner, press the plus icon. The document will display a visualization symbol containing the downloaded data from the default certificate.



Move your finger to set the visualization in the desired place on the document.



After downloading a default certificate, a visualization symbol with a signature pattern set in the application settings will appear on the document.



After setting the visualization in the desired place, confirm it by pressing the Pin it button. The visualization will be placed on the document.



After placing a visualization in the selected position on the document, confirm by pressing the Attach button. Visualization will be placed on the document.



Press the Back button to return to the list of files.




Select the file in which the visualization was placed.



Then start the signing process. Information about the default certificate will be displayed and the signature will be created.



If you want, to change default certificate to another one - it is described in a separate chapter. Then press the Next button. A screen will be displayed in which you must enter the PIN code for the card containing the selected certificate.

Enter the correct PIN code.




Then press the Sign button. The signing process of the document will begun.



After the correct signing of the document, a relevant report will be displayed.



After closing the report, the application will go to the Signed tab, in which the signed file will be shown.


After pressing the file name, application will display its preview - in it you can see the added visualization.





Changing the default certificate while signing files

In case when a default certificate is set in the application Settings, when signing files it is suggested by default as a certificate which will be used for signing files. However, during the signing process you can temporarily change it to a different one and make a signature with that other certificate. As it was previously highlighted, such a change is temporary and concerns only this one action of signing files, at the next action of signing files, the same initially set default certificate will be suggested again.

 

A process of signing during which a default signing certificate was temporarily changed to a different temporary one is presented below.

 

The process starts as standard in the To sign tab where you have to choose files which will be signed.



After selecting files which are to be signed and pressing the button symbolized by a pen icon, a process of signing starts. A certificate set in the application Settings as a default will be indicated for signing.



To temporarily change a signing certificate to a different one, press the Choose different certificate button. The list of cards and certificates of the logged in User is displayed.


Choose a different certificate.



After choosing a different certificate, go to the next step. You will be asked to enter PIN code for a card on which the previously selected certificate is included. The prompts show a name of the card with the selected certificate.



After entering a correct PIN code, press the Sign button. A process of signing the selected files will start.



After signing the files a relevant report will be displayed.



After closing the report, the application will go to the tab Signed, where the files which have been recently signed will be marked.



After the signing process is completed a default certificate in the settings will remain the same. The one which has been set prior to starting the singing process will be still a default one.



Importing files from external applications

It is possible to import PDF document from the external application directly to the list of files to be signed.

Exemplary import of PDF document from e-mail application to iOS is presented below.

In order to import a PDF document, open a message containing that file.



Later, view options connected with the selected file - the Copy to SimplySign option will be visible on the option list.




Then press the Copy to SimplySign button. SimplySign application will be launched - the application will immediately go to the login screen.





You have to log in to the service. The imported file will be immediately marked on the list of files to be signed.



The next step is to sign a file in line with a description presented in previous sections.

Handling errors when signing files

Incorrect PDF file

When you try to sign a structurally incorrect PDF file, when trying to add it to the list of files to be signed, an error with a content Selected file is not valid PDF file will appear.



Secured PDF file

When you try to sign a PDF file secured against modification, then after entering and confirming the PIN code an error with a content The document has not been signed will appear.



Incorrect PIN to the signing certificate

When you enter and confirm an incorrect PIN code, an error with a content The document has not been signed will appear. The details will contain the following information Provided PIN is invalid.

.


Blocked card

In case when the card is blocked (blocked PIN code), it is symbolized by a red font in the card name. A situation when a card named Stamp is blocked is presented below.



Should a certificate from a blocked card be chosen for a signature, the application will allow you to enter the PIN code for this card.



After entering and accepting the PIN code, the message The document has not been signed will be displayed.



Handling the signed files

Sending of signed files by e-mail

Signed files can be sent from the level of the Signed tab to another user by e-mail.

To do this, firstly you have to select files which are to be sent.





After selecting the files, press the icon of a cloud with an arrow directed upward, located in the upper right corner of the screen. A screen allowing for indication of a destination of the sent files will be displayed.




In the presented example the Mail option was selected. A window allowing for preparation of an e-mail message was opened.

The selected files which have been previously signed are visible as the attachments.




Later you have to enter a recipient’s e-mail address, subject and content of the message.



After creating a message, you have to press the button of a right arrow. A process of sending a message will start.

The recipient will see a message in their mail box. It can be opened, for example, in a desktop application as presented in a figure below.




From the level of a desktop application, a selected signed file can be opened from the attachment. The file will be opened in the application associated with PDF files and it will be visible that the file was signed electronically.



Deleting files

Deleting files on the list of files to be signed and on the list of signed files is performed in the same way.

Firstly, select files which are to be deleted - a counter showing the number of selected files will appear at the top of the screen. 



After selecting the files to be deleted, press a trash icon marked as Delete, located in the lower right corner of the screen. You will be asked to confirm the deletion of the selected files.



After pressing the Remove from device button, the selected files will be deleted and the application will return to the list of files.




Dear User

Pursuant to Article 13(1)(2) of the General Data Protection Regulation of 27 April 2016 (hereinafter referred to as the “Regulation”), please be informed that:

  • The administrator of your personal data is Asseco Data Systems S.A. with registered office in Gdynia, ul. Podolska 21, 81-321 Gdynia;
  • The Data Protection Officer at Asseco Data Systems S.A. can be contacted at e-mail address: IOD@assecods.pl, tel. +48 42 675 63 60.
  • Your personal data will be processed for the purpose of:
    1. preparing a response to your enquiry, pursuant to Art. 6(1)(b) of the Regulation
    2. sending marketing information by means of electronic communication and automation software on the basis of the Act on the provision of services by electronic means of 18 July 2002 and in connection with Article 172(1) of the Act “Telecommunications Law” of 16 July 2004 (alternative consent), pursuant to Article 6(1)(a) of the Regulation.
  • Your personal data will be stored for the time necessary to prepare a response to your enquiry and to respond it until you withdraw your consent for receipt of marketing information.
  • You have the right to access the contents of your data and the right to correct it, to have it removed/forgotten, to restrict its processing, to transfer it, to make an objection, to withdraw consent at any time without affecting the lawfulness of processing carried out on the basis of your consent prior to its withdrawal. All the above rights may be exercised through an application submitted at https://www.daneosobowe.assecods.pl
  • You have the right to lodge a complaint with the Regulator if you consider that the processing of your personal data is in breach of provisions of the Regulation.
  • Provision of personal data by you is necessary for the execution of your enquiry. You must provide it, and the consequence of not providing personal data will be that you will not be able to receive a response to your enquiry.
  • Your data will be processed automatically, also in the form of profiling. Automated decision making will be based on the principles of processing personal data supplied at the time of creating an Account and any supplemented data stored in it as well as data concerning activity on the Websites (in accordance with the Privacy Policy of Asseco Data Systems S.A. website Privacy Policy) and activity related to our communication with you through e-mail, and such processing will result in adjustment of marketing information concerning our products and services that may be of interest to you.

I am 13 years of age or older and have the right to express consent on my own.

Privacy Policy